PORT CITY TECHS
MSP Silver
Solution-focused IT support for your business.
Service Description
Reliable IT essentials for small teams. Proactive monitoring, security, and support to keep your business running smoothly without unnecessary complexity.
Cancellation Policy
Here is a **clean, booking-page–ready summary** of the **Port City Techs Booking, Cancellation & Waitlist Policy**. It’s concise, clear, and customer-friendly while still protecting your business. --- ## 📅 **Booking, Cancellation & Waitlist Policy – Summary** All Port City Techs services require a confirmed appointment. Some services may require full payment or a deposit at the time of booking. Monthly service plans are billed in advance and must be in good standing. Clients may cancel or reschedule appointments with at least **24 hours’ notice**. Late cancellations may incur a fee of up to **50% of the service cost**. Missed appointments or no-shows may be charged **up to 100%** of the scheduled service fee. Appointment times may be provided as service windows rather than exact arrival times. Late arrivals may result in reduced service time or rescheduling. If appointments are fully booked, clients may join a waitlist. Waitlist placement does not guarantee availability. If an opening becomes available, clients must confirm promptly or risk removal from the waitlist. Emergency, after-hours, weekend, or holiday services are subject to availability and additional fees. Port City Techs reserves the right to refuse or discontinue service for non-payment, unsafe conditions, or policy violations. By booking a service, you agree to this policy.
Contact Details
925 South Kerr Avenue, Wilmington, NC, USA
9103994486
info@portcitytechs.com